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In my article on DOCSIS 3.0 M-CMTS architecture, I talked about the distributed nature of the CMTS with an M-CMTS core (the CPU of the system), a DOCSIS Timing Server, and an edge Quadrature Amplitude Modulator (EQAM). I am going to cover the EQAM in detail in this article because in the past couple of years, EQAM (also spelled eQAM) has rapidly become part of our vocabulary but its operation and value often go unappreciated. Further, in order to fully understand DOCSIS 3.0 operation, downstream channel bonding, and possible issue which may arise, a thorough understanding of the eQAM is critical.

DOCSIS 1.0 enabled data over coax with a “best effort” service using a data request-grant methodology. DOCSIS 1.1 and subsequent specifications added guaranteed Quality of Service (QoS) by providing Unsolicited Grant Synchronization (UGS) which means that a cable modem does not have to send a data request in order to receive a bandwidth grant from the CMTS. The new UGS service is an enabling technology which has allowed cable operators to successfully deploy the highly revenue generating Voice-over-IP (VoIP) services. In the following sections I will illustrate the differences between best-effort (request-grant) and QoS (UGS) services.

In this blog I will address delay and jitter as they pertain to VoIP in a DOCSIS network.  Delay, jitter and packet loss are the three primary impairment in a VoIP network, but packet loss was addressed in my Troubleshooting DOCSIS – VoIP Impairments > Packet Loss blog. After packet loss, delay is the second [...]